Cancellation and Refund policy


Open tour cancellations made with at least 24 hours are fully refundable. Open tour cancellations made with less than 24 hours notice are charged 100% of the quoted, confirmed and charged amount.

As such, there are no refunds if you wish to cancel the reservation with less than 24 hours notice. A great deal of time, effort and cost has been spent getting the tour ready for you and your group. Others seeking space on our tour have likely been turned away as a result of your reservation

If WAVE Rafting has to cancel an activity due to weather conditions, we will offer options such as changing the same activity for the following days and/or other activities. In case you are unable to move your tour to  an alternative day  or activity  you will receive a 100% refund.

We look forward to seeing you on the river!